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Berlin’s Palace of Tears

Walking into the Palace of Tears feels like a step back in time. The floor tiles, the wall clock, the “modern” design of the building: all hearken back to a 1960s aesthetic in interior design.

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[Last updated January 2026]

A rounded front of the building, with the entire front facade being panes of glass.
The entrance to the Palace of Tears in Berlin.

Standing on East German territory since 1962, the Palace of Tears was an addition to the older Friedrichstraße train station. This station stood on East German soil but still held connections to the West Berlin metro and train systems. After the Berlin Wall cut the city in two, the Palace of Tears was built to serve as a border crossing between the East and West German rail systems.

It was (and is) known as the Palace of Tears (Tränenpalast) because of the many tearful farewells that took place here. People emigrating to the West didn’t know if they’d ever be able to see their loved ones again.

You might also like to read my article about other World War II and Cold War sites in Berlin that you can visit.

The design of the Palace of Tears

Stepping inside, I descended a short stairway to the hall’s main floor. Looking around, I saw huge glass windows, sweeping around the hall on three sides, but the floor of the hall is low, below ground level. People passing through this space could not see out to the street.

Between the windows are vintage light fixtures, and the wall clock is the original clock, in a style I remember from my 1960s childhood.

Widely spaced structures along the bottom, but the photo mostly shows the walls of windows from end to end.
A panoramic view of the Palace of Tears in Berlin.

The Palace of Tears is still recognizably a train station hall, with the addition of museum elements within this large space. It includes a row of booths where immigration officials checked documents. Museum visitors can walk through one of the booths as those emigrants and business travelers did during the period when Germany was divided.

Consider taking this walking tour focused on the Cold War in Berlin.

The booths intentionally intimidate. Standing in the narrow space next to that high counter, the would-be emigrants would have looked up at the customs official, who stood or sat on a higher level. They must have felt like children, begging to be allowed out.

A narrow hallway with, on the left, a high counter with glass above it. A border guard uniform hangs at the back of the booth.
I took this photo from my eye level, so you can see how the border official behind the counter would look down at the people hoping to cross to West Berlin.

A mock-up of the Friedrichstraße station shows how the East German apparatus controlled travelers’ movement. They walked from this hall into the station itself through a carefully-managed maze of hallways, designed to prevent anyone escaping East Germany without permission.

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Other exhibits in the Palace of Tears

A free audio guide explains the other exhibits in the museum. Suitcases used as display cases illustrate individuals’ stories of leaving East Germany and the few items they took with them. Similar suitcases near the exit do the same, but focus on individuals who moved back to East Germany after the fall of the Berlin Wall.

Moving through the small museum, I saw an array of Western consumer goods that the East German government sold to earn hard currency. A section on surveillance emphasizes how closely the police, along with informants, scrutinized everyone in this railway station as they came and went. And a section on protest movements explains the gradual build-up to the 1989 fall of the Berlin Wall. This part was particularly intriguing to me because, from the US perspective – where I lived at the time – the Wall’s fall seemed very sudden. In fact, it was the culmination of a long effort by some very brave people.

Vintage bottles of alcohol and cigarettes.
Western consumer goods like these were sold by the East German government here at the Palace of Tears. Sometimes they were smuggled into East Germany when East Germans traveling on business returned home.

The focus of many of the displays is individuals who passed through the Palace of Tears. It’s hard to imagine, from my privileged point of view, how people felt leaving East Germany. They knew that they were unlikely ever to go back and see the families they left behind. And yet their families might live within just a few kilometers of them. The Palace of Tears museum is a good way to get an inkling; its intact structure, passport control booths and rather sparse but well-chosen displays fill out this piece of the puzzle of divided Berlin’s history.

An old passport and a visa stamper.
Getting a visa was no easy task unless you had official business in West Germany or elsewhere in the world.

If you have the time, I would recommend visiting both the Palace of Tears and the DDR Museum. The two museums – one about everyday life in East Germany and one about the decision to leave East Germany – complement each other. They combine well to answer the questions “What was it like?” and “Why didn’t they just leave?”

Tränenpalast: Reichstagufer 17. Take the U-Bahn, S-Bahn, or tram to S+U Friedrichstraße. Open Tuesday-Friday 9:00-18:00 and Saturday-Sunday 10:00-18:00. Closed Monday. Admission: free. Website.

My travel recommendations

Planning travel

  • Skyscanner is where I always start my flight searches.
  • Booking.com is the company I use most for finding accommodations. If you prefer, Expedia offers more or less the same.
  • Discover Cars offers an easy way to compare prices from all of the major car-rental companies in one place.
  • Use Viator or GetYourGuide to find walking tours, day tours, airport pickups, city cards, tickets and whatever else you need at your destination.
  • Bookmundi is great when you’re looking for a longer tour of a few days to a few weeks, private or with a group, pretty much anywhere in the world. Lots of different tour companies list their tours here, so you can comparison shop.
  • GetTransfer is the place to book your airport-to-hotel transfers (and vice-versa). It’s so reassuring to have this all set up and paid for ahead of time, rather than having to make decisions after a long, tiring flight!
  • Buy a GoCity Pass when you’re planning to do a lot of sightseeing on a city trip. It can save you a lot on admissions to museums and other attractions in big cities like New York and Amsterdam.
  • Ferryhopper is a convenient way to book ferries ahead of time. They cover ferry bookings in 33 different countries at last count.
  • It’s really awkward to have to rely on WIFI when you travel overseas. I’ve tried several e-sim cards, and GigSky’s e-sim was the one that was easiest to activate and use. You buy it through their app and activate it when you need it. Use the code RACHEL10 to get a 10% discount!
  • Another option I just recently tried for the first time is a portable wifi modem by WifiCandy. It supports up to 8 devices and you just carry it along in your pocket or bag! If you’re traveling with a family or group, it might end up cheaper to use than an e-sim. Use the code RACHELSRUMINATIONS for a 10% discount.
  • I’m a fan of SCOTTeVEST’s jackets and vests because when I wear one, I don’t have to carry a handbag. I feel like all my stuff is safer when I travel because it’s in inside pockets close to my body.
  • I use ExpressVPN on my phone and laptop when I travel. It keeps me safe from hackers when I use public or hotel wifi.
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Hi Rachel
Did not even know this existed! Moving!

The multitude of windows, which seem to promise openness, are in stark contrast to the Palace of Tears real purpose of secrecy, intimidation and the power of divisiveness. The museum space itself seems to be very cold… Your posts about a city and country divided are very timely Rachel, as the threat of a new wall and great social divides are looming in the US.

In our whirlwind tour of Berlin earlier this year we didn’t have time to see the Palace of Tears. Wish we had. We did get a pretty good feel for the divisions that existed during the divided Germany, but if we get a chance to go back we will definitely want to see this.

Rachel, you must plan a trip to Winnipeg, Canada. You would love the Canadian Museum for Human Rights.

I didn’t know that the “Tränenpalast” (a nickname so typical of Berlin’s ‘dark humor’) is now open to the public as a museum. I would have visited it last time I was in Berlin in 2013/14. I still remember the eerie feeling passing on the subway below Friedrichstraße, the semi lit disused platform with barbed wire barricades, VoPos (the east German ‘Volkspolizei’) with semi-automatic weapons patrolling, then the brightly lit short section where transit trains would stop… Yes, the regular subway from the south of West Berlin to the North of the Allied sector used to pass under Friedrichstraße on each and every journey. I disliked the trip so much that I rather took the long way around on BVG buses.

It was chilling to read about this museum; can’t imagine how stirring it must have been to visit.

Hi Rachel, I remember the events of ‘61 clearly from watching on tv. How Russian Tanks were drawn at checkpoints facing into West Berlin. Kennedy’s electric speech ‘’ Ich bin sin Berliner’’. The awful sight of newsreel footage showing footage of escapers being shot by their fellow countrymen. The dreadful betrayals by Stasi informants. But finally the overwhelming sense of joy when East Germans at last gained their hard won freedom. A lasting tribute to those brave souls paid the ultimate price.

Hi, Rachel.

May I recommend:

* Dresden, Halle, and Leipzig, to learn of the weeks, months, and years leading up to the “Friedliche Revolution” in 1989.

* back in Berlin, the Stasi Museum is an eye-opening view to the methods used by DDR state security on their own people.