Comments on: 11 Hotel Management Tips

By: payal pawar

payal pawar — Mon, 20 Aug 2018 06:14:33 +0000

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By: Bobby Saint

Bobby Saint — Wed, 03 Jan 2018 01:00:38 +0000

I like that you provided some hotel management tips such as not exaggerating your descriptions with regards to the rooms and other amenities. It’s always good to be honest and show your transparency towards your clients. Providing great customer service and making sure that their needs are attended to are more than enough. This would surely help keep them loyal. If I were to manage my own hotel, I would make sure to keep this in mind. Thanks.

By: Amanda Drew

Amanda Drew — Tue, 10 Oct 2017 22:16:45 +0000

I think that you make a good point that if you have good hotel management then you won’t notice that it’s there. It’s good to make sure that your management is good because then the guests are happier and are more likely to come back to your hotel or use the same chain whenever they travel. It’d be smart to make sure that you get a really good manager for each one of your buildings.

By: Rachel Heller

Rachel Heller — Sat, 25 Feb 2017 17:39:29 +0000

In reply to Emma Brown. Nice to hear! I'd love to be one of those mystery shoppers for hotel chains. I could easily point out the problems like this, as well as the things they do right!

By: Emma Brown

Emma Brown — Thu, 23 Feb 2017 07:43:13 +0000

Hi Rachel, thanks for sharing these tips, and no, you weren’t too demanding at all, it’s just that in the hotel you stayed sth really wasn’t adding up lol. And that’s how things are in many hotels, even in some units of international resorts’ chains. It’s a pity though that not so many guests point openly to these drawbacks, most prefer to leave feedback in rather broad terms. So these things rarely reach management. But as a student for a bachelor degree in hotel management (http://chicago.lesroches.edu/programs-admissions/academic-programs/bachelor-degree-in-hospitality-management) I solemnly swear to spread the word among my fellow students!

By: Rachel Heller

Rachel Heller — Tue, 23 Aug 2016 09:43:34 +0000

In reply to elliot. Presumably you work in hotel management, judging by your link. Are there any tips you would add?

By: elliot

elliot — Tue, 23 Aug 2016 07:46:40 +0000

Thanks for sharing these tips. I’ll be sure to keep these in mind. We always made sure that our hotel rooms are secured and that the surroundings are safe. I can say that these tips would definitely help us.

By: Rachel Heller

Rachel Heller — Tue, 20 Oct 2015 05:12:48 +0000

In reply to Victoria@ The British Berliner. I know! And these days, the heating can be a problem; too warm and I can't sleep!

By: Victoria@ The British Berliner

Victoria@ The British Berliner — Tue, 20 Oct 2015 05:07:18 +0000

Such a funny post Rachel but so necessary! Everything you wrote just makes common sense but as we all know, sense really isn’t all that common!

I get peeved if coffee is supplied and no teabags. Or there’s no milk! And on the continent, there are hardly any kettles in rooms at all unless it’s a 4 or 5-star place. As for the towels? They are either scratchy, teeny or none at all so I always travel with at least one. Just in case. The same goes with hand soap. I bring my own.

Another pet peeve of mine is air-conditioning. I’d rather have a choice to use it or not to use it and in some hotels, you can’t seem to switch it off. Sigh!

By: Rachel Heller

Rachel Heller — Mon, 19 Oct 2015 05:05:44 +0000

In reply to nancie. I can imagine they'd want to avoid wastage, but if you ask for more, it means you intend to use it, right? Again, it's just common sense!